Secure Media
FAQ's
- Do you offer climate-controlled storage for sensitive media?
- How will we store our tapes/cartridges?
- Do you use barcode labels?
- Do you have pickup and delivery services?
- What do I need to do to prepare my media for offsite storage?
- What if we need media that is in storage? Will you retrieve it for us and how fast can we get it?
- Can we get a computer listing of our entire inventory?
- How fast can we obtain our backup tapes in the event of a disaster?
- Do you destroy media?
- What is the cost for storage?
Do you offer climate-controlled storage for sensitive media?
Yes. Fireproof has five (5) climate-controlled vaults that each have a four-hour fire rating designed to efficiently store different types of media. They are constructed of concrete walls, floors and ceilings and equipped with state-of-the-art Liebert units that control the temperature and humidity to meet ANSI (Association of National Standards Institute) standards for magnetic media storage. In addition, our vaults are equipped with dust monitoring equipment and fire suppression systems.
How will we store our tapes/cartridges?
Fireproof offers clients two options. They can either store their media by the individual tapes/cartridges (slotted storage) or in cases specifically designed to protect their media (click here to check out our Products section for media cases).
Do you use barcode labels?
Yes, Fireproof was one of the first in the country to utilize barcode technology to automate and track every movement of your media (data cartridges/tapes/cases).
Do you have pickup and delivery services?
Yes. FRC is a full-service records center and we can accommodate all of your pickup and delivery requirements. In addition, FRC guarantees a 90-minute response for RUSH deliveries and we provide after-hours service. Fireproof also offers faxing and mailing of records and emailing of digital images as alternative delivery methods.
What do I need to do to prepare my media for offsite storage?
It’s as simple as 1-2-3.
- Call Fireproof at 614.299.2121 to order pre-printed barcode labels.
- Affix the preprinted labels.
- Call Fireproof at 614.299.2121 to arrange for a pickup.
What if we need media that is in storage? Will you retrieve it for us and how fast can we get it?
Same day delivery is standard at Fireproof. If the request is made by 11:00 a.m. we will make the delivery by 5:00 p.m. Requests made after 11:00 a.m. will be delivered the morning of the next business day. FRC’s 90-minute guaranteed RUSH delivery service is available if items are needed sooner. In addition, regular scheduled runs can be set up to meet your individual needs.
Can we get a computer listing of our entire inventory?
Yes, if you are storing your media in cases, you can simply go to www.fireproof.com and access your inventory online with your FRC assigned username and password. If you are storing your media as individual tapes/cartridges, we can provide you with a report on diskette, CD, or via an email file.
How fast can we obtain our backup tapes in the event of a disaster?
FRC is available to provide services 24 hours a day, 7 days a week, 365 days a year. In addition, we guarantee delivery within 90-minutes or less if you are using our RUSH or AFTER-HOURS service.
Do you destroy media?
Yes. As a full-service information management company, Fireproof offers certified destruction services to our clients. All information is shredded according to industry standards either on-site at the client’s location using our mobile truck or at our secure destruction facility.
What is the cost for storage?
Please call 614.299.2122 to talk with one of our information management specialists regarding costs. The method of storage will make a difference in your cost. Different sized cases will result in different pricing. Case storage is typically charged monthly by the cubic foot.