Record Storage
FAQ's
- How much space can we have?
- Can we use our own boxes for storage?
- Do you use barcode labels?
- Do you have pickup and delivery services?
- What do I need to do to prepare my records for offsite storage?
- What if we need records that are in storage? Will you retrieve them for us and how fast can we get them?
- Can we get a computer listing of our entire inventory?
- Do you destroy records?
- How do we know which boxes are due for destruction?
- What is the cost for storage and does the size of the box make a difference?
How much space can we have?
As much as you want. Fireproof can provide all the storage space you require, and much more. FRC has 4 records centers, 5 climate-controlled vaults, and unlimited online digital image storage space.
Can we use our own boxes for storage?
Yes, as long as they meet industry standards for strength, durability and size (click here to check out our Products section for industry approved sizes).
Do you use barcode labels?
Yes. FRC was one of the first in the country to utilize barcode technology to automate and track every movement of your boxes and files.
Do you have pickup and delivery services?
Yes. FRC is a full-service records center and we can accommodate all of your pickup and delivery requirements. In addition, FRC guarantees a 90-minute response for RUSH deliveries and we provide after-hours service. Fireproof also offers faxing and mailing of records and emailing of digital images as alternative delivery methods.
What do I need to do to prepare my records for offsite storage?
It’s as simple as 1-2-3.
- Call Fireproof at 614.299.2121 to order pre-printed barcode labels for your boxes.
- Pack your records and affix the preprinted labels to the boxes.
- Call Fireproof at 614.299.2121 to arrange for a pickup.
What if we need records that are in storage? Will you retrieve them for us and how fast can we get them?
Same day delivery is standard at Fireproof. If the request is made by 11:00 a.m. we will make the delivery by 5:00 p.m. Requests made after 11:00 a.m. will be delivered the morning of the next business day. FRC’s 90-minute guaranteed RUSH delivery service is available if items are needed sooner. In addition, regular scheduled runs can be set up to meet your individual needs.
Can we get a computer listing of our entire inventory?
Yes, upon request we can provide you with an inventory report on diskette, CD, or via an email file. If you have internet access you can simply go to www.fireproof.com and access your inventory online with your FRC assigned username and password.
Do you destroy records?
Yes. As a full-service information management company Fireproof offers certified destruction services to our clients. All information is shredded according to industry standards either on-site at the client’s location using our mobile truck or at our secure destruction facility.
How do we know which boxes are due for destruction?
Fireproof tracks the retention of your boxes in our database based on the destruction dates you have provided to us on the pre-printed barcode labels. Upon request we can generate a list of boxes that are due for destruction, or you can generate the list via your web access. Once you have completed an FRC Destruction Authorization Form you simply send it to us and we will retrieve and destroy the designated boxes. FRC will never destroy information based solely on your retention dates. We must have your written authorization each and every time.
What is the cost for storage and does the size of the box make a difference?
Please call 614.299.2122 to talk with one of our information management specialists regarding costs. The size of your boxes will make a difference. Different sized boxes will result in different pricing. Storage is typically charged monthly by the cubic foot.