Do you remember what you were doing on April 30, 1998? 

Samantha does. 

On April 30, 1998, Samantha began her first day at Fireproof Records Center. She was the first employee CEO, Mike James, hired for the imaging [...]]]> We continue our employee feature series, “Who Behind the Box”, with Samantha Harter. Follow along to learn more about Samantha!

Do you remember what you were doing on April 30, 1998? 

Samantha does. 

On April 30, 1998, Samantha began her first day at Fireproof Records Center. She was the first employee CEO, Mike James, hired for the imaging department. Her first day on the job was also the first day of our imaging department. Starting out in our first Grove City location, Samantha was responsible for prepping, scanning and indexing all documents for our first imaging client. She now oversees more than 25 imaging department employees. She also tracks specific imaging accounts, controls quality check-in and fulfills client scan-on-demand requests. 

“It was radical for us to start offering paperless services and encouraging companies to go paperless, as we were a company whose foundation was built on storing paper,” said James. “We created a culture shift when we opened our imaging department. The marketplace was variable and needed a lot of education. When Samantha started she did it all—prepping, scanning, indexing and more. She was vital is laying the foundation for our imaging department. By the third year, our imaging business skyrocketed and we have experienced industry growth ever since.”

Benefits Of Imaging And Scan-On-Demand

Having been with the imaging department since its start, Samantha knows the in’s and out’s of the business. Imaging and scan-on-demand provides instant access to your documents. However, for some clients, image all their documents means taking a big leap of faith. One way to test the waters is by using our scan-on-demand service. With scan-on-demand, we are able to pull individually requested paper records, prep, scan, index and send them to the silo server for your viewing within 90 minutes.  Our imaging and scan-on-demand services allow you to easily manage your files while saving space, time and money.

Our Imaging Department

They are always hard at work. 

Fireproof Records Scanning Area

Top Tip For Imaging Clients

Samantha’s advice to imaging clients is “don’t use staples.” When clients use staples it slows down the process, as prepping workers have to remove all the staples before sending through the scanner.  Also, remember the best way to index your documents is with a unique value, like a social security number or invoice number.

Best Part About Working At Fireproof

“Watching the department grow from a one-women show to a large department has been thrilling. Recognizing that department’s growth, from one client to more than 100 clients, I’d love to see imaging become the dominant service offering for Fireproof.”  

Two Things You Didn’t Know About Samantha

• She loves boating.
• She owns a cocker spaniel. 

 So next time you’re considering our imaging or scan-on-demand services, know that your documents are in good hand, as they are under Samantha’s supervision. 

Thanks to Samantha for all your hard work over the years. The imaging department wouldn’t be the same without you.