Fireproof is pleased to announce “Five in Ten”; our plans in 2010 that will embrace our 100 year culture, with a continual focus on providing excellent customer service and most importantly, help you to find new and innovative ways to manage your documents in our changing economic climate.

Last year, [...]]]> A message from the CEO, Mike James….

Fireproof is pleased to announce “Five in Ten”; our plans in 2010 that will embrace our 100 year culture, with a continual focus on providing excellent customer service and most importantly, help you to find new and innovative ways to manage your documents in our changing economic climate.

Last year, Fireproof celebrated a major company landmark – we celebrated 100 years in the Columbus market. As we reflect back on our historic years, we have found that as a company, we have adjusted accurately, and continued to provide new and innovative ways for you to store your information. What might have started along the rails of High Street in the early 1900’s, has now grown to encompass a complete line of data protection services that can assist you each step of the way with your disaster recovery needs.

Now for our five key areas of focus in 2010:

1. Customer Service will continue to be our focus in 2010. Many of our customer service staff have been with us over ten years, and are proud members of our Decade Plus Club. You will find interesting stories about our service staff highlighted through our video and blog during 2010.

2. Electronic Medical Records/Electronic Health Records - With the new legislation, a migration to EMR is evident. We are on the forefront of this migration, and will continue to educate our customers on the stimulus requirements, and how to best navigate the EMR waters.

3. Document Imaging - This is where the future is going in our industry. Scanning services, web storage, and a variety of software solutions is where Fireproof has positioned ourselves to offer best-of-class imaging services to our customers.

4. Offering Hybrid Solutions - The way companies store and manage information can be a multi-faceted approach- there are many different service options. We hope to educate, inform, and spend the necessary time to get to know your company’s requirements. Sometimes, there are multiple cost-effective solutions to your data protection needs.

5. Celebrating 100 years is obviously important to us. But how will this service strength and longevity help our customers in 2010? With this being our 101st year in central Ohio, Fireproof hopes to educate you on our history, but more importantly, provide compelling tips during our 101st year in business through our educational series: “Fireproof Basics: 101”. This series will focus on industry requirements, education, and general information that will help you to make informed data protection decisions. These will be illustrated through blog posts, video series, and our on-site Lunch–n-Learn sessions and client orientations that will take place throughout the year.

So, follow along with Fireproof as we embrace social marketing that will help you, our customers, understand the opportunities that are available in the world of data protection.

Become a Fireproof fan: RSS our blog; Fan our facebook page; follow us on Twitter, and connect with our employees on Linked In.

Thank you!

Mike

Michael James – CEO of Fireproof Records